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You must be at least 21 years old to register and play on buenas, in line with Philippine gaming regulations. Age verification is a mandatory part of the account setup process, and buenas strictly enforces this requirement. Any account found to belong to an underage individual will be closed immediately and all funds returned. We take our responsibility to protect young people seriously, and we encourage parents and guardians to use appropriate parental controls on shared devices.

buenas is designed and operated primarily for players based in the Philippines. Registration eligibility depends on your location and the applicable laws in your jurisdiction. If you are currently residing outside the Philippines, we recommend reviewing our Terms and Conditions before attempting to register. Players who are found to be accessing the platform from restricted territories may have their accounts suspended in accordance with our policies. For specific questions about eligibility, contact our support team at [email protected].

Each player is permitted to hold only one buenas account. Creating multiple accounts is a violation of our Terms and Conditions and may result in all associated accounts being permanently closed. If you have forgotten your login credentials, use the account recovery option on the Login page rather than creating a new account. Maintaining a single account also ensures your transaction history, bonuses, and responsible gaming settings are all kept in one place for your convenience and safety.

For standard registration, you will need a valid mobile number and email address to receive your verification code. For full account verification — required before processing withdrawals — you may be asked to submit a government-issued ID such as a Philippine passport, SSS card, driver's licence, or PhilSys national ID. Proof of address may also be requested in some cases. All documents are handled securely and used solely for identity verification purposes in compliance with Philippine anti-money laundering regulations. Our support team can guide you through the process if needed.